Privacy Policy

Privacy Policy for Essentia Experiences

At Essentia Experiences (referred to as “we,” “our,” or “the Owner”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, essentiaexperiences.com, or engage with our services, including retreats, workshops, or other offerings. Please read this privacy policy carefully.

By using our Service, you consent to the collection and use of your personal information in accordance with this policy.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, postal address, and other similar information.
  • Payment Information: Payment details may be collected when booking our retreats or services but are processed by third-party payment processors (such as Stripe and RetreatGuru).
  • Usage Data: We may collect information about how our services and website are accessed and used (e.g., your IP address, browser type, browsing history, and interactions with our website).

Cookies and Tracking Technologies

Our Sites may use cookies and similar tracking technologies (collectively referred to as “Cookies”) to enhance Your experience while using our Services. Cookies are small text files placed on Your device that help us recognize You, remember Your preferences, and improve the overall functionality of our Sites.

Types of Cookies We Use:

  1. Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by You, such as setting your privacy preferences, logging in, or filling out forms.

  2. Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us know which pages are the most and least popular and see how visitors move around the Sites.

  3. Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  4. Targeting Cookies: These cookies may be set through our Sites by our advertising partners. They may be used by those companies to build a profile of Your interests and show You relevant ads on other sites.

Managing Cookies

You can manage your Cookie preferences through your browser settings. Most web browsers allow You to refuse or accept Cookies. Please note that if You choose to refuse Cookies, You may not be able to use the full functionality of our Sites.

Consent to Cookies

By continuing to use our Sites, You consent to our use of Cookies in accordance with this policy. If you do not consent to our use of Cookies, please adjust your browser settings accordingly or refrain from using our Sites.

How We Use Your Data

Essentia Experiences uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To facilitate bookings for our retreats or other services
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our website
  • To detect, prevent, and address technical issues

We may also use your personal information to contact you with newsletters, marketing or promotional materials, and other information related to our retreats or services that may interest you. You can opt out of receiving these communications at any time by following the unsubscribe link or contacting us using the Contact Us form.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific data we collect and the context in which it is collected. We may process your Personal Data under the following conditions:

  • Contractual necessity: To fulfill the contract we are about to enter into or have entered into with you (e.g., processing retreat bookings).
  • Legitimate interests: For legitimate business purposes, unless these are overridden by your rights.
  • Consent: When you have given us your explicit consent to process your data (e.g., to send you marketing information).
  • Compliance with legal obligations: To meet our legal obligations (e.g., tax or legal reporting requirements).

Your Data Protection Rights Under GDPR

If you are a resident of the EEA, you have certain data protection rights. Essentia Experiences is committed to ensuring you can exercise the following rights:

  • Right to access: You have the right to request copies of your personal data.
  • Right to rectification: You have the right to request corrections to any inaccurate or incomplete information we hold about you.
  • Right to erasure: You have the right to request that we delete your personal data, under certain conditions.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object: You have the right to object to our processing of your personal data.
  • Right to data portability: You have the right to request the transfer of your data to another organization or directly to you in a structured, machine-readable format.
  • Right to withdraw consent: If we rely on your consent to process your data, you can withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us using the form. We will respond within the legally mandated time frame.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure Of Data

  • Business Transactions: If Essentia Experiences is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

  • Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data by law or in response to valid requests by public authorities, such as a court or government agency.

Security Of Data

The security of your data is important to us. We use commercially acceptable measures to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our services (“Service Providers”):

  • Platform Services and Hosting: These services host and run key components of the Essentia Experiences website. Some services operate geographically distributed servers, making it difficult to determine where Personal Data is stored.

  • Payment Processors: We use third-party services like Stripe to process payments for retreats and services. We do not store your payment card details, and these providers adhere to PCI-DSS standards to ensure secure handling of payment information.

  • Analytics: We use Google Analytics to track website activity and gather insights to improve our services. For more information, you can view Google’s Privacy Policy here.

  • Social Media: We may use platforms such as Facebook Custom Audiences to deliver targeted ads based on your interaction with our services.

Children’s Privacy

Our Service is not directed at anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information.

Links To Other Sites

Our website may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over their content, privacy policies, or practices.

Marketing Consent

By providing your Personal Data and using our Services, you consent to receive marketing communications from us. This may include newsletters, promotional offers, event information, and other marketing materials related to our Services.

You can opt-in to receive these communications at the time you provide your Personal Data or by checking the appropriate box on our contact forms.

Withdrawal of Consent

You have the right to withdraw your consent to receive marketing communications at any time. To do so, you can:

  • Click the “unsubscribe” link in any marketing email you receive from us.
  • Contact us directly through our Contact Us page.

Once we receive your request, we will promptly update your preferences and cease sending you marketing communications.

Please note that even if you opt-out of receiving marketing emails, we may still send you non-promotional messages related to your account or transactions.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the Contact Us form.

Website: essentiaexperiences.com

This privacy policy was last updated on October 2024